Ace the Service Desk: Passing the IT Interview
200+ questions, 6 Practice exams for aspiring IT Service Desk Agents: OS, ITIL, networking, servers, AD, hardware...
4.68 (11 reviews)
26
students
205 questions
content
May 2024
last update
$54.99
regular price
What you will learn
Screening Questions (1st stage - Phone Interview)
Operating Systems, Hardware and Software: Windows, Linux, macOS, and Office
Active Directory
Networks, virtualization, and security concepts
ITIL and procedures
Troubleshooting and real-world scenarios
Screenshots
5971206
udemy ID
5/13/2024
course created date
6/13/2024
course indexed date
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