Achieving Operational Excellence with ITIL 4 MSF
Master ITIL 4 Monitor Support and Fulfil Through Case Studies, Practical Examples, and Mock Exams!!
4.70 (50 reviews)
2,415
students
8 hours
content
Oct 2024
last update
$49.99
regular price
What you will learn
Comprehensive ITIL Training: Dive deep into ITSM with ITIL 4 practices, from Service Desk to Monitoring and Event Management.
Real-World Case Study: Learn from a hospital's IT transformation journey, applying ITIL practices in a practical setting.
Service Desk Mastery: Understand how to establish a Service Desk as a single point of contact for IT issues.
Swift Incident Resolution: Gain expertise in Incident Management to minimize business disruptions.
Proactive Problem Management: Learn to identify and eliminate recurring incidents proactively.
Efficient Service Requests: Streamline service request handling with Service Request Management.
Monitoring Excellence: Implement Monitoring and Event Management for proactive issue identification.
Career Enhancement: Boost your IT service management career prospects with ITIL skills.
Ideal for IT Professionals: Suitable for IT experts and managers seeking to implement ITSM with ITIL 4 practices.
Screenshots
5365588
udemy ID
6/4/2023
course created date
10/16/2023
course indexed date
Bot
course submited by