Balancing Demand & Productive Capacity in Service Operations
Helps service companies to gain a competitive edge over others
4.38 (8 reviews)
232
students
1 hour
content
Aug 2019
last update
$39.99
regular price
What you will learn
Describe Managing Demand in Service Operations
Explain Factors Affecting Day-to-Day Service Operations
List Causes of Variations in Demand
Explain Patterns of Demand
List Benefits of Managing Demand in Service Operations
Explain The Excess Demand to Excess Capacity Continuum
Explain What is meant by Productive Capacity
Describe Functions of Demand Management
Explain Steps for Managing Demand in Service Operations
Explain Strategies to Manage Demand
Explain Waiting Line (Queue) Management
Describe Problems of a Waiting Line
Explain Characteristics of a Queue System
Describe Role of Aggregate Planning in Managing Demand
Describe Role of Manager in Managing Demand
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2536668
udemy ID
8/31/2019
course created date
9/25/2021
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