Membangun Team Customer Service yang Tangguh
Melayani Pelanggan dengan Hati
4.63 (673 reviews)
1,059
students
2 hours
content
Jun 2022
last update
$39.99
regular price
What you will learn
1. Pengertian Customer Service
2. Fungsi Customer Service
3. Tugas Customer Service
3.1. Tugas Pelayanan
3.2. Tugas Penjualan
3.3 Tugas administrasi
4. Perilaku Customer Service
4.1 Sifat dan Kepribadian
4.2 Penampilan
5. Kompetesi dasar yang harus dimiliki Customer Service
5.1 Productknowledge
5.2 Comunication Skill
5.3 Handling Complain
5.4 Service Oriented
6. Review Materi
3311098
udemy ID
7/8/2020
course created date
8/21/2020
course indexed date
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