Business Process Outsourcing

Business Process Outsourcing is the contracting of a specific business task, such as customer service, to a third-party.
3.85 (592 reviews)
Udemy
platform
English
language
Management
category
Business Process Outsourcing
3,693
students
1 hour
content
Apr 2019
last update
$27.99
regular price

What you will learn

Explain What is Business Process Outsourcing

Explain the Need for Business Process Outsourcing

Describe the Drivers of the BPO Phenomenon

Explain the Elements to Consider to Outsource a Business Process

Describe the Factors to Consider for Selecting BPO Partner

Explain How to Thrive in Competitive BPO Market

Describe the Effect of BPO on the Workforce

Describe the Effect of Domestic Politics on BPO

Explain What is meant by Reverse Outsourcing

List the Performance Criteria of a BPO Business

Explain the Steps for Measuring Performance of BPO Business

Explain the Benefits of BPO to the Target Countries

Explain the Disadvantages of the BPO Phenomenon

Explain Relevance of Time Management in BPO Management

List the Tips for Efficient BPO Management

Screenshots

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Related Topics
2315538
udemy ID
4/10/2019
course created date
2/19/2020
course indexed date
Lee Jia Cheng
course submited by