Certification in Customer Relationship Management (CRM)
Effectively manage and enhance relationships with customers with Process, Case Study, Example & Complete Implementation
4.04 (354 reviews)
2,223
students
7 hours
content
Nov 2023
last update
$44.99
regular price
What you will learn
Understand the fundamentals of CRM and its importance in modern business practices.
Explore various CRM strategies and approaches tailored to different industries and customer segments.
Learn how to select, implement, and manage CRM software and technology solutions effectively.
Analyze customer data and leverage it to make informed business decisions and enhance customer interactions.
Develop skills in designing and executing CRM campaigns to acquire, retain, and upsell customers.
Explore best practices for measuring and evaluating the success of CRM initiatives.
Understand the ethical considerations and privacy concerns related to CRM and customer data management.
5643292
udemy ID
11/4/2023
course created date
11/6/2023
course indexed date
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