Change Management and Continuous Service Improvement
Implement change like a project with a single repeatable process, following best practices for successful implementation
4.45 (10 reviews)

50
students
5 hours
content
Mar 2025
last update
$59.99
regular price
What you will learn
Gain the knowledge and skills to understand and optimize the Change Management process and workflows with a focus on continuous service improvement.
Learn about the individuals involved in the Change Management process and gain an understanding of their roles and responsibilities.
Develop a clear understanding of the differences between Normal, Standard, and Emergency Changes, and learn how to manage each type effectively in the Change Ma
Enhance your understanding of Change Management activities by learning how to record and process a Request for Change (RFC).
Through practical exercises, you will gain hands-on experience in managing RFCs and improve your proficiency in Change Management.
Learn how to assess and evaluate the risks associated with a Request for Change (RFC) and gain practical experience in managing risks in Change Management.
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Related Topics
4711390
udemy ID
5/30/2022
course created date
7/16/2022
course indexed date
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