Cisco CCST - IT Support - Practice Exams 2025
Comprehensive Practice Exams to Ace the 'Cisco CCST IT Support' Certification
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243
students
144 questions
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Feb 2025
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$19.99
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What you will learn
Real-world scenarios and problem-solving techniques necessary for the Cisco CCST IT Support certification.
Understand the fundamentals of IT support, including troubleshooting hardware and software issues, and assisting users with connectivity and resource access.
Gain comprehensive knowledge and practice through exam-like questions
Learn the step-by-step process of identifying, diagnosing, and resolving common IT issues, from hardware failures to software malfunctions.
Explore key networking concepts, including LAN/WLAN connectivity, IP addressing, and network resource access, to support users effectively.
Recognize various security threats, such as phishing, malware, and unauthorized access, and learn best practices for preventing and addressing these issues.
Recognize various security threats, such as phishing, malware, and unauthorized access, and learn best practices for preventing and addressing these issues.
Discover how to use remote access software and various troubleshooting tools to support end users efficiently, even from a distance.
Learn essential safety protocols to prevent electrical shocks, ESD (electrostatic discharge), and other hazards when handling IT equipment.
Get acquainted with cloud services, virtualization concepts, and how to direct incidents to the appropriate teams based on cloud models.
Troubleshoot common issues with printers, scanners, webcams, and other peripherals to ensure seamless user experience.
6100487
udemy ID
7/30/2024
course created date
7/30/2024
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