Complete Guide to Conflict Management in the Workplace
Conflict management: learn conflict resolution skills & effective listening, communication & problem solving techniques
4.44 (13909 reviews)
36,567
students
3 hours
content
Mar 2025
last update
$69.99
regular price
What you will learn
Stop feeling distracted, anxious, or frustrated about conflict with your coworkers, boss, or employees
Stop avoiding conflict and allowing tension and resentment to fester, leading to long term consequences
Use differences of opinion and conflicts constructively, leading to growth and creativity
Use proven strategies and powerful communication skills to prevent and manage conflict
Identify warning signs and prevent or minimize conflict before it starts
Know your conflict management style and how to improve your reactions
Create a psychologically safe work environment that encourages open communication and trust
Know when to intervene and how to approach conflict resolution conversations
Implement the 6 Steps to Conflict Resolution
Get to the root cause of conflicts and prevent resentment from lingering and conflicts from re-occurring
Establish conflict resolution guidelines, procedures, and training for your organization
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1389360
udemy ID
10/10/2017
course created date
11/21/2019
course indexed date
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