Conflict Management & Mediation (Certificate of Completion)
How to Resolve Disagreements or Conflicts with Positive Outcomes - Personal Relationships and At Work
3.80 (46 reviews)
152
students
5.5 hours
content
Aug 2024
last update
$49.99
regular price
What you will learn
Establish a foundation of knowledge in understanding possible causes of conflict;
How to apply strategies to manage and solve conflicts;
1. Recognize the magnitude of the negotiation process to include: limitations, components and necessary steps;
2. Explain key negotiating temperaments and personality;
3. Demonstrate how to assert one’s self in the principles of negotiation;
4. Apply alternative styles, strategies and techniques of conflict management;
5. Distinguish between conflict management and mediation.
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4348304
udemy ID
10/13/2021
course created date
10/24/2021
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