Conflict Management: The complete guide
Conflict management: effective techniques to better manage conflicts, negotiate, influence and solve problems
4.55 (2382 reviews)
6,583
students
1.5 hours
content
Jan 2025
last update
$74.99
regular price
What you will learn
Master the 6 steps to effectively resolve a conflict
Prevent the creation of conflicts with simple techniques to put in place
Know how to formulate a request to get what you want without creating a conflict
Use your voice effectively to influence others
Know the different reactions to conflict
Discover your preferred reaction to conflict with a test
Be aware of the cognitive biases that prevent conflict resolution
Manage your emotions in conflict situations
Practice with hands-on exercises to apply the training concepts
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udemy ID
1/18/2022
course created date
2/3/2022
course indexed date
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