Learn Customer Journey Mapping with Personas for Beginners
Step by Step Instructions to a Better Customer Experience
4.16 (106 reviews)
386
students
1.5 hours
content
Sep 2022
last update
$34.99
regular price
What you will learn
Empathize with your customers by walking in their shoes
Interview for key information and uncover customer problems
Create personas to provide more individualized experiences to customers/employees
Use research to build a map that shows where your customer struggles when interacting with your business
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Related Topics
3350584
udemy ID
7/20/2020
course created date
12/1/2020
course indexed date
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