Creating and Leveraging Customer Surveys

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4.47 (46 reviews)
Udemy
platform
English
language
Sales
category
instructor
Creating and Leveraging Customer Surveys
840
students
35 mins
content
Jul 2021
last update
FREE
regular price

What you will learn

Learn from someone who has implemented dozens of different types of surveys to augment competitive intelligence programs

Ability to contact instructor for assistance after course completion

Understand survey stats and facts from organizations

Best practices for question creation leveraging key performance indices

Question structure analysis

Qualitative and quantitative question structures

Defining call to action and timing of surveys

Survey frequency testing

Best practices for feedback analysis

Interpreting key indice trends

Implementing a closed-loop process

Screenshots

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4184580
udemy ID
7/14/2021
course created date
7/16/2021
course indexed date
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