Master Course in Customer Relationship Management (CRM) 5.0

Customer Relationship Management (CRM), Customer Experience Management, Customer Success Management, Journey Mapping
4.14 (304 reviews)
Udemy
platform
English
language
Management
category
Dr. José Prabhu J
instructor
Master Course in Customer Relationship Management (CRM) 5.0
15,553
students
1 hour
content
Mar 2025
last update
$34.99
regular price

What you will learn

Understand the Introduction and importance of customer relationship management (CRM) 5.0

Learning the Customer experience management (CXM) & Customer Success management (CSM)

Analyze how CRM helps in marketing & how to create customer journey mapping

Understand the CRM Software Overview, How to measure, improve and build customer relationship management

Learnig the CRM manager skills and how to become a CRM manager

Screenshots

Master Course in Customer Relationship Management (CRM) 5.0 - Screenshot_01Master Course in Customer Relationship Management (CRM) 5.0 - Screenshot_02Master Course in Customer Relationship Management (CRM) 5.0 - Screenshot_03Master Course in Customer Relationship Management (CRM) 5.0 - Screenshot_04
5414188
udemy ID
6/29/2023
course created date
7/6/2023
course indexed date
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