Make Data-Driven Decisions in Customer Success (2nd Ed.)
Learn how to separate the signals from the noise!
4.35 (409 reviews)
1,423
students
3.5 hours
content
Mar 2024
last update
$129.99
regular price
What you will learn
Learn and apply basic statistical tools to solve real-world Customer Success problems
Track churn accurately
Measure and interpret NPS and CSAT in new ways
Construct predictive customer health scores
Increase forecasting accuracy
Improve business results
Related Topics
3276820
udemy ID
6/28/2020
course created date
7/26/2020
course indexed date
Lee Jia Cheng
course submited by