Customer Experience Management (CX): MASTERCLASS 2025
#1 Customer Experience Management Course. Discover The Art Of A Client-Centric Culture. Customer Journey. B2B. B2C.
4.26 (4382 reviews)
19,027
students
13 hours
content
Mar 2025
last update
$89.99
regular price
What you will learn
*** NEW *** Exclusive One-Hour Interview with the Director of Community Relations at Publix. Get an inside look at one of America’s most admired companies.
*** NEW *** Case Study : Dive into a comprehensive 5-hour case study on a retail powerhouse ranked #5 for Customer Experience worldwide.
Real-life strategies to craft exceptional customer experiences that elevate your service approach, driving loyalty, retention, and revenue.
Design and implement a client-centric culture that integrates service excellence into every aspect, with customer satisfaction at the heart of your business.
Customer Experience Management on Steroids: A 30-minute Guide/Cheat Sheet designed for busy professionals to quickly grasp the most important CX principles.
Gain actionable insights and practical strategies designed to delight your customers and make a measurable impact on your organization.
Transformational CX principles that focus on human connections, emphasizing the importance of YOU and THEM in every interaction.
AI and ChatGPT applications for Customer Experience: Learn how to harness these technologies to enhance customer interactions and drive innovation.
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2151006
udemy ID
1/14/2019
course created date
10/22/2019
course indexed date
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