Customer Experience Management - Customer Journey Mapping

Lean how to create an actionable customer journey map and transform your customer experience.
3.75 (205 reviews)
Udemy
platform
English
language
Management
category
instructor
Customer Experience Management - Customer Journey Mapping
943
students
6 hours
content
Mar 2022
last update
$59.99
regular price

What you will learn

Create an actionable customer journey map

Uncover opportunities to optimise your customer experience

Gain the right knowledge and tools to diagnose serious customer experience issues

Understand different types of customer journey maps

Learn how to use CXDeployer - World's 1st integrated customer journey mapping software

Master building blocks of a customer journey map

Discover House of Customer Experience

Screenshots

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3532320
udemy ID
9/28/2020
course created date
10/23/2020
course indexed date
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