The Customer: How to Map out their Journey (BITE SIZE)
What are the critical points in the customer journey, and how can you make sure their experience is a positive one?
3.68 (252 reviews)
2,044
students
32 mins
content
Dec 2021
last update
$39.99
regular price
What you will learn
Place your customer at the front of your business
Recognise actions that can damage a customer centric culture
Develop a customer centric service strategy
Prevent potential customer pain points
Create an environment that enables customer retention
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640046
udemy ID
10/14/2015
course created date
11/23/2019
course indexed date
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