Introduction to Customer Journey Mapping for SMEs
How to unpack and deliver on the customer needs the way they expect as they move through the buying life-cycle
4.48 (94 reviews)
2,825
students
42 mins
content
Nov 2019
last update
FREE
regular price
What you will learn
This course is for people who want to get a first introduction to the process of customer journey mapping. It is designed to give you a high level understanding of how you can structure the CJM process. It lasts 40 minutes so please don't expect to learn the details of CJM. I offer a detailed workshop if you need to learn CJM step-by-step.
Related Topics
2594948
udemy ID
10/7/2019
course created date
11/7/2019
course indexed date
Bot
course submited by