Customer Retention Strategies
Magnetically retain existing customers and boost your career the smart way with a proven approach to training.
4.00 (22 reviews)
296
students
31 mins
content
Oct 2024
last update
$34.99
regular price
What you will learn
No prior knowledge is necessary.
Explain What is Customer Loyalty
Describe the Drivers of Customer Loyalty
Describe the Drivers of Customer Loyalty
Explain What is Customer Satisfaction
Explain Attrition and Silent Attrition
Describe the Various Customer Retention Strategies
Explain the Determinants of Customer Retention
Explain Methods and Tools for Customer Retention
Explain Principles of Retention Management
Explain What is Customer Lifetime Value (CLV)
Explain the Need of Relationship with Customers
Explain How to Use Strategic CRM for Retention
Explain the Myths of Customer Retention
List the Challenges of Customer Retention
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1913652
udemy ID
9/15/2018
course created date
10/7/2021
course indexed date
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