Your Customer Service Toolbox: Best Practices for Beginners
Excel as a front-line customer service agent using problem-solving & relationship-building skills, etiquette, and more.
4.59 (6847 reviews)
14,197
students
1 hour
content
Jul 2021
last update
$54.99
regular price
What you will learn
Discover the impact of your role in customer service
Differentiate between customer service, customer experience, and internal customer service
Use problem solving skills to resolve customer issues with ease
Build better connections with your customers
Model proper etiquette when interfacing with customers
Explore how to delight and appreciate your customers
Navigate difficult customers and turn them into forever fans
Discover that customer service is just people helping people!
Related Topics
3927504
udemy ID
3/20/2021
course created date
7/20/2021
course indexed date
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