Customer Service English Essentials
Learn the English phrases, sentences, and tips you'll need to handle customer service situations over the phone.
4.68 (8660 reviews)

20,837
students
7 hours
content
Jul 2019
last update
$74.99
regular price
What you will learn
Master phrases for handling difficult or angry customers
Learn many expressions for handling a variety of CS situations
Understand how to structure logical explanations and answers
Use empathetic language to create a connection with customers
Resolve communication problems effectively
Clarify a process or the solution to a problem in clear language
Screenshots




2126094
udemy ID
1/4/2019
course created date
11/21/2019
course indexed date
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