BRITISH - THE GOLDEN RULES OF CUSTOMER SERVICE SUCCESS
Customer support, customer experience and customer success, includes interview questions in fun focused animation style.
4.86 (7 reviews)
199
students
2 hours
content
Mar 2025
last update
$44.99
regular price
What you will learn
Learners will understand and apply strategies to effectively communicate with customers from diverse cultures
Learners will master techniques to identify, analyze, and resolve customer issues efficiently, even in complex or high-pressure situations.
earners will practice strategies to foster trust, rapport, and positive relationships with customers, creating memorable and satisfying service experiences.
Learners will gain the ability to manage and de-escalate conflicts with customers, using tact, patience, and effective communication to achieve mutually benefic
Strengthen Conflict Resolution Through Active Listening
Understand the Role of AI in Customer Service:
Master Effective Email Management
Enhance Verbal and Non-Verbal Communication Skills:
Develop Solution-Oriented Mindsets
Interview examples, answer, and the reason why
Screenshots
6364629
udemy ID
12/28/2024
course created date
1/27/2025
course indexed date
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