Customer Service Excellence - from customers to operations
How to deal with dissatisfied and angry customers and create a human and excellent service
4.66 (335 reviews)
1,725
students
6.5 hours
content
Feb 2021
last update
$64.99
regular price
What you will learn
You will learn how to service EVERY customer with excellence, in an organized way
How to deal with unsatisfied customers, with a clear structure for answers
You'll have practical tools at your disposal in any moment for every situation
How to shape your customer service operations to excellence, modelling your business and structure
You''ll get feedback from me for every assignment on the course
In the end, you will better equipped to assume a leadership role on Customer Services
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3158104
udemy ID
5/22/2020
course created date
6/2/2020
course indexed date
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