Customer Success for SaaS 101 - The Fundamentals of CS
The course you need to learn all about Customer Success, the fundamentals, and key concepts!
4.54 (657 reviews)
1,783
students
1 hour
content
Jun 2023
last update
$49.99
regular price
What you will learn
What is Customer Success?
Why Does Customer Success Matter in SaaS?
Roles and Responsibilities in your Customer Success Team
How Customer Success is Different from Customer Service or Support.
Important Customer Success KPI's and Metrics
The Customer Journey - 5 Stages
Build an Action Plan to Enhance Your Customer Success Program
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Related Topics
4612048
udemy ID
3/24/2022
course created date
6/8/2023
course indexed date
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