Delivering Bad News To Customers: Sales And Customer Service
How to professionally deliver bad news to customers if you work a sales, customer success, or a customer service role
4.54 (501 reviews)
1,232
students
44 mins
content
Dec 2023
last update
$19.99
regular price
What you will learn
Learn to say no in a professional way
Learn to offer well-explained alternatives that keep customers happy
Handle yourself with class and grace at all times
Have your business brand associated with class and grace
Impress customers with your transparency, sincerity, and honestly
Learn to gracefully deliver bad news if you did something wrong
PERSONALIZED HELP from the instructor: Join OFFICE HOURS Zoom call with the instructor and students to ask questions directly
WORLD-CLASS student support: I answer 99% of student questions within 24 hours
Screenshots
5445730
udemy ID
7/15/2023
course created date
8/22/2023
course indexed date
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