Customer Service 2.0: Learn Digital Customer Service
Now with AI! Used by Chase, Intel, & more! Learn social media customer service, diagnosing user problems, & more.
4.55 (4795 reviews)
12,834
students
1.5 hours
content
Nov 2024
last update
$54.99
regular price
What you will learn
Use the IPX system to diagnose and solve customer issues in a community-first context that’s appropriate for the social media era
Mirror tone and provide social customer care for a global base of digitally-connected users
Monitor your brand on social media, blogs, and other digital channels
Generate revenue through compassionate customer service
Screenshots
Related Topics
1434702
udemy ID
11/15/2017
course created date
11/21/2019
course indexed date
Bot
course submited by