Microsoft Dynamics 365 CRM: MasterClass for Beginners
Microsoft Dynamics 365 CRM-Sales, Marketing, Customer Service,Project Services Automation, Bonus: Microsoft Flow
3.74 (35 reviews)
183
students
3 hours
content
Feb 2022
last update
$19.99
regular price
What you will learn
Complete training course to learn Microsoft Dynamics 365 CRM.
You will gain in-depth knowledge of CRM application modules-Marketing,Sales,Service,Project Service ,Finance and Operations and Microsoft Flow Automations.
You will learn practically every module step by step. Topics and Modules :-
What is CRM ?
Why CRM ?
Practical Use Case to Use CRM Application. Module Names :-
1-Marketing Module -Marketing Flow, Marketing Pages ,Email Campaign , Marketing Scoring Model, Landing page and Email Campaign Designer, A/B Testing
2-Sales Module : Sales Overview Sales Key Terminology Sales Flow Sales Lifecycle Creates Leads manually and bulk Leads Management Lifecycle
3-Customer Service Module-Service Flow,Create Cases, Add Cases to Queues, Dashboard Details
4-Project Service-What is Project Service ,Resources ,Schedule Board, Approval
5-Finance & Operations Module(ERP)-F&O Overview,Navigation,Module Overviews ,Purchase Order Creation
6-Microsoft Flow-Learn to create no-code automation flows in Dynamics CRM to automate daily task.
Related Topics
2816891
udemy ID
2/16/2020
course created date
3/3/2022
course indexed date
Bot
course submited by