Essential Telephone Skills and Techniques
Learn how to handle callers with warmth and style, even the difficult ones!
4.49 (158 reviews)
1,714
students
33 mins
content
Jul 2022
last update
FREE
regular price
What you will learn
Learn more about why telephone skills are so important in business
Understand how to hone your listening skills, and recognise what could go wrong
How to handle calls professionally and effectively
Ways to deal with difficult customers on the telephone
The Do's and Don'ts - what to avoid and what to enjoy!
Related Topics
4728272
udemy ID
6/10/2022
course created date
7/30/2022
course indexed date
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