GAP Model of Service Quality
The course is further divided into 7 modules
4.54 (14 reviews)
754
students
1 hour
content
Sep 2021
last update
FREE
regular price
What you will learn
Learners will have an understanding of service, service quality & service quality standards.
Participants will able to understand the GAP model of service quality.
Participants will able to identify the Gap’s mentioned in the GAP model and its significance.
Learners can evaluate the application of GAP model.
Evaluation and application of how the GAPs can be closed to achieve high quality service.
Screenshots
Related Topics
4305861
udemy ID
9/18/2021
course created date
9/22/2021
course indexed date
Bot
course submited by