Help Desk Analyst
Boost your career with this course, pass the e-Learning course, and achieve your Help Desk Analyst certificate.
4.17 (371 reviews)
1,486
students
1.5 hours
content
Mar 2023
last update
$54.99
regular price
What you will learn
Upon completing this course you are eligible to sit the official Help Desk Analyst Certification Exam
Learn how to get employment as a Help Desk Analyst
Know how to perform duties relating to the development, maintenance and support of an organization's Information Technology
Learn how to provide Support to end-users on a variety of IT issues
You'll be able to Identify, research and resolve technical problems
You will learn how to respond to phone calls, email and 'in person' requests for technical support
You know how to document, track and monitor problems to ensure a timely resolution
Related Topics
101284
udemy ID
10/4/2013
course created date
2/26/2020
course indexed date
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course submited by