Hospitality
Learn basic industry challenges and current trends in hospitality, tourism, recreation, restaurants, hotels and events
4.15 (230 reviews)
3,861
students
4.5 hours
content
May 2020
last update
FREE
regular price
What you will learn
Explain the characteristics of hospitality industry
Describe the main duties and skills of hospitality professionals working in accommodation, food and beverage and event sectors
Explain how to serve the customers and to meet the expectations of the guests in hospitality industry
Define the key drivers to customer satisfaction
Describe the hospitality service environment issues
Understand the importance of culture in hospitality field
Related Topics
2793992
udemy ID
2/3/2020
course created date
5/20/2020
course indexed date
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