Hotel Management Customer Service

Hotel customer service psychology, Improving customer service in hotel, Hotel first impression, Customer loyalty etc.
4.55 (21 reviews)
Udemy
platform
English
language
Strategy
category
instructor
Hotel Management Customer Service
55
students
2.5 hours
content
May 2023
last update
$44.99
regular price

What you will learn

The importance of hotel first impression

How to improve customer service in hotel industry

The complete guide to hotel customer loyalty

Handling hotel guest complaints

Tips to teach employees to love and respect customers

How to improve front office operations in hotel

Customer service and anti-service

Principles to understand customer service psychology

Social media marketing for hotels and tips to boost your visibility

Screenshots

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5349050
udemy ID
5/26/2023
course created date
7/7/2023
course indexed date
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