Customer Success | How to Actively Engage Your Customers
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4.49 (6155 reviews)
16,209
students
1.5 hours
content
Sep 2024
last update
$64.99
regular price
What you will learn
The objective of this course is to help students learn new ways to more effectively engage their customers.
You will be introduced to The Customer Engagement Value Chain, the 7 walls separating companies and customers, customer insight, personas, propositions, and customer journey mapping.
Upon course completion, you will have greater knowledge and specific tools to help you improve your company’s customer engagement.
Related Topics
123588
udemy ID
11/21/2013
course created date
9/25/2020
course indexed date
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