IT & Technical Support Guide to Helpdesk, Desktop & Servers
Learn about the different levels of IT technical support, from service desk to infrastructure / server technical support
4.20 (1207 reviews)
21,824
students
33 mins
content
Dec 2023
last update
$29.99
regular price
What you will learn
The different levels of IT support and how they relate to each other
Service Level Agreements (SLAs) and how they are applied in real-world situations
How to set a secure password
Assessing user ability when dealing with incoming service requests
Related Topics
3184048
udemy ID
5/30/2020
course created date
6/8/2020
course indexed date
Angelcrc Seven
course submited by