ISO 9001, Quality Management and Strategic Thinking Training
Combine ISO, Quality & Strategic Thinking with Real Business and boost your Processes
4.47 (321 reviews)

1,186
students
9.5 hours
content
Feb 2021
last update
$89.99
regular price
What you will learn
What is the context of the organization? Relation with SWOT analysis and interested parties needs & expectations + Strategic map building
What is Mission, Vision and strategic Planning and the easiest way to understand and use them
How to Evaluate the Quality Management System and Business Performance
Why should you have an analytical Mindset? Customer Satisfaction, Key Performance Indicators and Dashboards to monitor process/Business performance
ISO 9000:2015 most needed and critical definitions
ISO 9001:2015 major changes
ISO 9001:2015 major points that shows how real business works
What is a process approach and how to efficiently use it (+PDCA understandings)
What are the Quality Management Principles
Leadership role in ISO 9001
How to establish quality objectives and get the best use of them - SMART Objectives
Difference between Goal and Objectives and how to establish Both (from where to start)
Use of Data to Measure and monitor the Performances
Management Review Meetings, Nonconformity, Corrective actions and Continual Improvement mindset
What to do? Action plan for your Business: Workshop preparation - full work needed map
Summary of some Tools that you need to use (SIPOC, Flowcharts, Control Charts, Cause and Effect, Pareto, 5 whys)
Screenshots




Related Topics
3465034
udemy ID
9/1/2020
course created date
9/7/2020
course indexed date
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