IT Service Management (ITSM) Simplified
Mastering ITSM: Essential Tools and Strategies for Effective Service Management
4.53 (20 reviews)
937
students
1 hour
content
May 2024
last update
$19.99
regular price
What you will learn
Understand and apply ITSM frameworks like ITIL®, COBIT, and ISO/IEC 20000 in various IT environments.
Master the essential processes of service design, transition, and operation for efficient service management.
Develop skills in integrating ITSM tools and practices to enhance service delivery and customer satisfaction
Gain expertise in change management and stakeholder engagement to successfully implement ITSM strategies.
5982774
udemy ID
5/20/2024
course created date
5/26/2024
course indexed date
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