IT Support and Service Desk jobs -Crash Course for Beginners
Let me help you land your first job in IT. Learn about different roles, procedures, tools, and applications - Part 1
4.56 (1424 reviews)
4,039
students
4 hours
content
Oct 2024
last update
$64.99
regular price
What you will learn
How a Support / Service Desk operates
Tools to use and install
Create, assign, resolve, and close a ticket
Hardware concepts
Operating Systems
Microsoft Office
Troubleshooting basic IT issues
ITIL key terms
Tips from experts
Screenshots
Related Topics
2778762
udemy ID
1/25/2020
course created date
2/8/2020
course indexed date
Bot
course submited by