ITIL® 4 Foundation Pre-Exam Revision Summary
Lets make sure you pass the exam
1
students
1 hour
content
Jan 2025
last update
$44.99
regular price
What you will learn
Key concepts of service management
Four dimensions of service management
Service value system and the value chain
The guiding principles
Practices, continual improvement and change enablement
Practices, incident management and problem management
Practices, service desk and service level management
Practices, service request management and information security management
Practices, relationship management and supplier management
Practices, IT asset management, service configuration management and monitoring and event management
Practices, release management and deployment management
6354977
udemy ID
12/23/2024
course created date
1/8/2025
course indexed date
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