ITIL Foundation V4 - Best Prep Test
NEW for 2025 -Learn, Practice and Pass your International ITIL Foundation v4 Exam by using the best prep tests available
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10
students
190 questions
content
Nov 2024
last update
$29.99
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What you will learn
Service value system (SVS): Understanding the components of the SVS and how they work together to deliver value to customers.
Four dimensions of service management: Exploring the four dimensions of service management (organizations and people, information and technology, partners and s
Service value chain (SVC): Understanding the SVC and the six key activities that create value for customers.
ITIL practices: Exploring the 34 ITIL practices that support the SVC, including incident management, change control, service desk, problem management, and other
Continual improvement: Learning about the importance of continual improvement and how it is integrated into the ITIL framework.
Related Topics
5049910
udemy ID
12/30/2022
course created date
4/6/2023
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