ITIL Help Desk Operations: Best Practices
A practical guide to operations of an ITIL service / help desk and the things you should do to set these up
4.31 (21 reviews)
3,463
students
1.5 hours
content
Jun 2023
last update
$34.99
regular price
What you will learn
Understand the basics of a Service Desk
What ITIL says about Service Desk
Understanding logistics of a working Service Desk
Reporting and other considerations when setting up your service desk
Related Topics
5268478
udemy ID
4/12/2023
course created date
4/18/2023
course indexed date
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