Kano Analysis Model
Understand your customer's needs quickly and deliver effective products and services they want to buy over the long term
4.87 (75 reviews)
3,893
students
2.5 hours
content
Sep 2024
last update
$54.99
regular price
What you will learn
How to deploy Kano Analysis
How to deploy a Kano Analysis Diagram, effectively
How to understand the voice of the customer in this manner
How to graphically portray your customers voice clearly
How to gather customer insight on what delights them and what frustrates them
How to use the tool to understand your customers future needs / requirements
How to place the vice of the customer at the heart of decision making
You will be able to train others on the ability to deploy Kano Analysis
You will be able to rapidly gather existing customer insight for their and future customer's benefit
Once deployed, your organization will gather customer insight far quicker and more graphically
5762672
udemy ID
1/13/2024
course created date
2/6/2024
course indexed date
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