Learn to Create Amazing Customer Experience Blueprints
Become the Most Important Customer Strategist in your Company!
4.33 (604 reviews)

17,244
students
1 hour
content
Jun 2018
last update
FREE
regular price
What you will learn
Creating the Best Customer Experience Blueprint
Use Customer Persona's to Excite Employees About Customers
Understanding the Effect of Customer Wants, Needs and Expectations
Benefit From Outcome-Based Customer Segmenting
Leverage Customer Emotions for Maximum Customer Experience
Involve Customers! Let Them Know Your Strategy. Are You on the Right Path?
Related Topics
210324
udemy ID
5/4/2014
course created date
11/22/2019
course indexed date
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