Manager's Guide to Difficult Conversations
Communication Techniques & Scripts for Handling Difficult Conversations, Conflict Management & Managing Emotions
4.50 (3703 reviews)
13,134
students
1.5 hours
content
Mar 2025
last update
$64.99
regular price
What you will learn
Overcome resistance to difficult conversations and feel confident and well-prepared
Know what to say and how to approach difficult topics with minimal conflict or discomfort
Use proven communication techniques that ease tensions, open communication, and build relationships
Save your team and organization from the long-term consequences of avoiding critical issues
Plan your approach and choose the right timing, location, and how to begin the conversation
Understand how to manage emotions before and during the conversation
Develop your manager’s superpower—listening!
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1336300
udemy ID
8/31/2017
course created date
11/21/2019
course indexed date
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