MB-910 :Microsoft Dynamics 365 Fundamentals (CRM) 2024
Demonstrate fundamental knowledge about the customer engagement capabilities of Microsoft Dynamics 365.
5.00 (2 reviews)
105
students
34 questions
content
May 2024
last update
$19.99
regular price
What you will learn
Get introduced to the Dynamics 365 customer engagement apps
Examine Dynamics 365 Marketing
Describe Dynamics 365 Marketing capabilities
Review Additional Marketing Apps
Working with customer engagement apps
Manage Customers and Activities
Search and filter data
Dynamics 365 Marketing Capstone Lab
Create a marketing email
Create a Segment in Dynamics 365 Marketing
Create a Customer Journey
Explore Dynamics 365 Sales
Examine Dynamics 365 Customer Service
Create a Case and escalate to a Work Order
Create a project-based Lead
5848872
udemy ID
2/29/2024
course created date
7/13/2024
course indexed date
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