Master Dynamics 365 Cases, KB & Customer Service Hub (CSH)

Learn about Cases, Knowledge Base, Customer Service Hub in Microsoft Dynamics 365 Customer Engagement.
4.17 (137 reviews)
Udemy
platform
English
language
IT Certification
category
Master Dynamics 365 Cases, KB & Customer Service Hub (CSH)
665
students
4.5 hours
content
Aug 2019
last update
$49.99
regular price

What you will learn

Learn every topic in detail for Microsoft Dynamics 365 For Customer Service (Cases, Knowledge Base, Configuration and Customer Service Hub - Part 1 or MB2-718)

Prepare for MB2-718 certification (Part 1/5) by watching videos and practising on Dynamics 365.

Able to learn from certification exam preparation notes for high chances of passing the MB2-718 certification

Be confident to configure Dynamics 365 for Customer Service

1868210
udemy ID
8/21/2018
course created date
11/21/2019
course indexed date
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