Mediation: Conflict Management & Resolution - Certification
Learn more about Mediation: Conflict Management & Resolution. Boost your personal development and skills!
4.08 (286 reviews)
2,735
students
1 hour
content
Jan 2021
last update
FREE
regular price
What you will learn
What is mediation?
Comparison between mediation and court trial.
Comparison between the basic techniques and methods in mediation and court trial.
What is it like to be a mediator?
The three columns of mediation.
The phases of mediation.
Types of decisions in mediation.
Stages of escalation of conflicts.
"The ability to communicate"
What is communication?
The skill of leading a conversation.
Techniques for leading a conversation.
Techniques for asking questions.
"Reflecting Team"
Small group work. Practical exercise.
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3468692
udemy ID
9/2/2020
course created date
1/8/2021
course indexed date
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