Professional Diploma in Omnichannel Sales&Service Management
Facebook, Instagram, Whatsapp, Telegram, Apple, Wechat, Web, Bots and Chats Usage at Sales, Service, Digital Marketing
4.30 (184 reviews)
29,079
students
1.5 hours
content
Feb 2025
last update
$39.99
regular price
What you will learn
Omnichannel Sales & Service Management with AI & Chat Bots
Facebook, Instagram, Whatsapp, Telegram, Apple, Wechat, Web, Bots and Chats Usage at Sales, Service, Digital Marketing
From calls to texting. Why digital channels become vital for literally any b2c business
Introduction to the world of chatbots
AI chatbots: what they can and can’t do
Best practices: contact center
Best practices: ads, sales, loyalty and more
The most popular apps pt1: whatsapp, facebook, instagram
The most popular apps pt2: telegram, apple messages, wechat
Livechat: messaging on a company’s website
An Ideal customer journey framework
Interactive Part
Screenshots
Related Topics
4740068
udemy ID
6/18/2022
course created date
11/21/2022
course indexed date
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