Onboarding New Customers
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3.98 (30 reviews)
76
students
37 mins
content
Jul 2021
last update
$44.99
regular price
What you will learn
Learn from someone who created an onboarding methodology and has implemented customer programs for the past almost 20 years
Ability to personally contact instructor for assistance after course completion should you have any questions
Review of customer onboarding industry stats
Review of customer relationships and how to classify them for optimal revenue/interaction
Customer onboarding timelines and phases
Mapping the customer lifecycle to the onboarding phases
Understanding of event-based marketing
Cross-selling and up-selling requirements
Traits of loyal customers
Properly measuring loyalty in customers
Retention program examples
Top causes of failure when creating a customer onboarding process
Best practice for maintaining an ongoing customer onboarding program
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4189310
udemy ID
7/17/2021
course created date
8/9/2021
course indexed date
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