Customer Service Training: Empathy and Active Listening
Transform Your Customer Service in Just 7 Days! Microlearning for Busy Customer Support Professionals and Teams
4.64 (3821 reviews)
10,386
students
1 hour
content
Oct 2024
last update
$64.99
regular price
What you will learn
Learn the benefits of becoming an effective listener in communication
Use active listening techniques to improve your communication skills
Identify and prevent internal and external barriers to listening
Build rapport and trust with your customers and clients
Gain a clear understanding of customer needs and wants
Enhance the likelihood of repeat sales and business
Create a positive and professional first impression
Demonstrate empathy and concern in communication
Understand what active listening is and why it's important
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4808196
udemy ID
7/31/2022
course created date
7/15/2023
course indexed date
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